Frequently Asked Questions

Everything you need to know about your tech purchase.

Are all products sold by DataBlitz original and brand new?

Yes, we guarantee that all items are 100% authentic, brand new, and sourced directly from authorized manufacturers and distributors.

What is the standard shipping timeframe for orders?

Orders are typically processed within 24 hours. Metro deliveries take 1-3 business days, while provincial shipments may take 5-7 business days depending on your location.

What is your return and exchange policy for defective items?

We offer a 7-day replacement window for items with factory defects. Please ensure the product is in its original packaging with all accessories and the official receipt included.

Do my electronics come with a warranty?

Most products include a standard 1-year manufacturer warranty. Specific warranty terms vary by brand and are detailed on the individual product pages.

What payment methods do you accept?

We accept all major credit and debit cards, GCash, Maya, and Cash on Delivery (COD) for supported areas.

Can I track my order status in real-time?

Once your order has been dispatched, you will receive an email and SMS notification containing a tracking number and a link to our courier's tracking portal.